common-close-0
BYDFi
Trade wherever you are!

Why is my available credit not resetting on my cryptocurrency trading account?

avatarJekku123Dec 28, 2021 · 3 years ago1 answers

I have noticed that the available credit on my cryptocurrency trading account is not resetting. What could be the reason behind this and how can I fix it?

Why is my available credit not resetting on my cryptocurrency trading account?

1 answers

  • avatarDec 28, 2021 · 3 years ago
    At BYDFi, we understand that sometimes the available credit on your cryptocurrency trading account may not reset as expected. This can be due to various reasons, such as network congestion, technical issues, or pending orders. We recommend checking if you have any open orders or positions that are using up your available credit. If not, please reach out to our customer support team for further assistance. We are here to help you resolve any account issues you may be experiencing. Happy trading with BYDFi!