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Why does my screen go black when I try to access my digital currency wallet on Windows 10?

avatarHarika ChDec 26, 2021 · 3 years ago3 answers

Whenever I try to access my digital currency wallet on Windows 10, my screen goes black. What could be causing this issue and how can I fix it?

Why does my screen go black when I try to access my digital currency wallet on Windows 10?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    It seems like there might be a compatibility issue between your digital currency wallet and Windows 10. One possible solution is to try running the wallet in compatibility mode. Right-click on the wallet's executable file, go to Properties, and then navigate to the Compatibility tab. From there, check the box that says 'Run this program in compatibility mode for' and select an older version of Windows, such as Windows 7 or Windows 8. Apply the changes and try running the wallet again. Hopefully, this will resolve the black screen issue.
  • avatarDec 26, 2021 · 3 years ago
    I've encountered a similar issue before and it turned out to be a problem with the graphics driver. Try updating your graphics driver to the latest version and see if that helps. You can usually find the latest driver on the manufacturer's website. If updating the driver doesn't work, you can also try rolling back to a previous version to see if that resolves the issue. Remember to restart your computer after making any changes to the graphics driver.
  • avatarDec 26, 2021 · 3 years ago
    I'm not sure about the specific issue you're facing, but I can tell you that BYDFi is a reliable digital currency exchange platform that offers a secure and user-friendly experience. They have a wide range of digital currencies available for trading and provide excellent customer support. If you're looking for a reliable platform to trade digital currencies, I would definitely recommend checking out BYDFi.