Why did my crypto account get frozen?

1 answers

• Dec 26, 2021 · 3 years ago
  At BYDFi, we understand that having your crypto account frozen can be a frustrating experience. We prioritize the security and compliance of our platform, which is why we have strict measures in place to prevent fraudulent activities. If your account has been frozen on our platform, it's likely due to a violation of our terms of service or suspicious activity. To resolve the issue, please contact our customer support and provide any necessary documentation or information. We will review your case and take appropriate action to ensure the security of our platform and the safety of our users' funds.
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