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What should I do if my Nano is not turning on?

avatarOscar MaiaDec 27, 2021 · 3 years ago3 answers

I have a Nano wallet and it's not turning on. What steps should I take to troubleshoot this issue?

What should I do if my Nano is not turning on?

3 answers

  • avatarDec 27, 2021 · 3 years ago
    First, make sure that your Nano wallet is properly charged. Connect it to a power source and wait for a few minutes to see if it turns on. If it still doesn't turn on, try using a different charging cable or power adapter to rule out any issues with the charging equipment. If none of these steps work, you may need to contact Nano support for further assistance.
  • avatarDec 27, 2021 · 3 years ago
    If your Nano wallet is not turning on, it could be due to a software issue. Try connecting it to a computer and check if it is recognized by the Nano software. If it is not recognized, try reinstalling the Nano software and reconnecting the wallet. If the problem persists, you may need to reach out to Nano support for help.
  • avatarDec 27, 2021 · 3 years ago
    If your Nano wallet is not turning on, it's possible that there is a hardware problem. In this case, you should contact Nano support or visit a professional technician who specializes in Nano wallets. They will be able to diagnose the issue and provide a solution. Remember to backup your wallet before seeking any repairs to ensure the safety of your funds.