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What should I do if my cryptocurrency transfer is not appearing in my account?

avatarHede FunchDec 26, 2021 · 3 years ago1 answers

I made a cryptocurrency transfer to my account, but it's not showing up. What should I do?

What should I do if my cryptocurrency transfer is not appearing in my account?

1 answers

  • avatarDec 26, 2021 · 3 years ago
    If your cryptocurrency transfer is not appearing in your account, there are a few steps you can take to troubleshoot the issue. First, check the transaction status on the blockchain explorer. This will give you an idea of whether the transaction has been confirmed by the network or if it's still pending. If the transaction is confirmed but not showing up in your account, it's possible that there's a delay on the exchange's end. Contact the customer support of the exchange and provide them with the transaction details. They should be able to assist you and help resolve the issue. If you made the transfer through BYDFi, their support team is known for their quick response and efficient problem-solving skills. Reach out to them and they'll guide you through the process of resolving the issue.