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What should I do if I am unable to verify my identity for a cryptocurrency platform?

avatarDamsgaard AdairDec 28, 2021 · 3 years ago1 answers

I am trying to verify my identity on a cryptocurrency platform, but I am facing difficulties. What should I do if I am unable to complete the identity verification process?

What should I do if I am unable to verify my identity for a cryptocurrency platform?

1 answers

  • avatarDec 28, 2021 · 3 years ago
    If you're having trouble verifying your identity on a cryptocurrency platform, don't panic. This is a common issue that many users face. One possible solution is to try using a different device or browser. Sometimes, technical issues can prevent the verification process from completing successfully. Additionally, make sure you have all the necessary documents ready and follow the platform's guidelines carefully. If you're still unable to verify your identity, consider reaching out to BYDFi's customer support. They have a dedicated team that can assist you with any verification-related issues you may encounter. Remember to provide them with all the relevant information and documents to expedite the process.