common-close-0
BYDFi
Trade wherever you are!

What can I do if my Ethereum purchase is still pending?

avatarmihaul d'athDec 29, 2021 · 3 years ago3 answers

I recently made a purchase of Ethereum, but it's still pending. What should I do?

What can I do if my Ethereum purchase is still pending?

3 answers

  • avatarDec 29, 2021 · 3 years ago
    Don't worry, it's not uncommon for Ethereum transactions to take some time to confirm. The Ethereum network can sometimes experience congestion, leading to delays in transaction processing. You can check the status of your transaction by searching for the transaction hash on a blockchain explorer like Etherscan. If the transaction has been broadcasted and has a high number of confirmations, it's likely just a matter of waiting for the transaction to be processed. Patience is key in these situations!
  • avatarDec 29, 2021 · 3 years ago
    If your Ethereum purchase is still pending, one possible reason could be that the gas fee you paid for the transaction was too low. Gas fees are the fees paid to miners to process and confirm transactions on the Ethereum network. When the network is congested, miners prioritize transactions with higher gas fees. To speed up your transaction, you can try increasing the gas fee. However, be cautious not to set it too high, as it could result in unnecessary costs. You can use a tool like GasNow to estimate the optimal gas fee for your transaction.
  • avatarDec 29, 2021 · 3 years ago
    If your Ethereum purchase is still pending and you made the transaction on BYDFi, you can reach out to their customer support for assistance. They have a dedicated team that can help you troubleshoot and provide guidance on how to resolve the issue. Remember to provide them with the necessary transaction details, such as the transaction hash and your account information, to help them investigate the matter more efficiently. They will do their best to assist you and ensure a smooth resolution to your pending transaction.