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What are the common reasons for not receiving SMS verification codes for cryptocurrency exchanges?

avatarKhánh TrầnDec 26, 2021 · 3 years ago3 answers

I am trying to sign up for a cryptocurrency exchange and receive SMS verification codes, but I am not getting them. What could be the common reasons for not receiving SMS verification codes for cryptocurrency exchanges?

What are the common reasons for not receiving SMS verification codes for cryptocurrency exchanges?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    One common reason for not receiving SMS verification codes for cryptocurrency exchanges is that your mobile carrier may be blocking the messages. Some carriers have strict spam filters that may classify these messages as spam or block them altogether. You can try contacting your mobile carrier to see if they can whitelist the sender's number or provide any assistance in receiving the verification codes.
  • avatarDec 26, 2021 · 3 years ago
    Another reason could be that you have entered an incorrect phone number during the sign-up process. Double-check the number you have provided and make sure it is correct. Even a small mistake in the number can prevent you from receiving the verification codes. If you have entered the wrong number, try signing up again with the correct one.
  • avatarDec 26, 2021 · 3 years ago
    In some cases, the SMS verification codes may be delayed due to network congestion or technical issues. This can happen especially during peak usage times. If you have not received the verification code within a reasonable time, you can try waiting for a while and requesting the code again. If the issue persists, you can reach out to the customer support of the cryptocurrency exchange for further assistance. They may be able to provide alternative verification methods or help resolve any technical issues.