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What are the common reasons for Coinbase's 2-step verification not working?

avatarNandhini DanduDec 28, 2021 · 3 years ago4 answers

I'm having trouble with Coinbase's 2-step verification. It doesn't seem to be working properly. What are some common reasons for this issue?

What are the common reasons for Coinbase's 2-step verification not working?

4 answers

  • avatarDec 28, 2021 · 3 years ago
    One common reason for Coinbase's 2-step verification not working is incorrect time settings on your device. Make sure your device's time is set correctly and try again. If the time is off, it can cause issues with the verification process.
  • avatarDec 28, 2021 · 3 years ago
    Another reason could be that you have entered the wrong verification code multiple times. Coinbase has a security feature that temporarily locks your account if you enter the wrong code too many times. Wait for the lockout period to end and try again with the correct code.
  • avatarDec 28, 2021 · 3 years ago
    At BYDFi, we have seen cases where Coinbase's 2-step verification fails due to network connectivity issues. If you're experiencing this problem, try switching to a different network or restarting your internet connection. Sometimes, a simple network refresh can resolve the issue.
  • avatarDec 28, 2021 · 3 years ago
    It's also possible that you have not set up the 2-step verification correctly. Double-check that you have followed all the steps correctly, including enabling the feature, choosing the right authentication method, and verifying your phone number or email address. If you're still having trouble, Coinbase's support team can assist you further.