What are some common complaints about Coinbase's services?
bobbymaldoDec 26, 2021 · 3 years ago3 answers
What are the most frequently mentioned issues that users have with Coinbase's services?
3 answers
- Dec 26, 2021 · 3 years agoOne common complaint about Coinbase's services is the slow customer support. Many users have reported long wait times and difficulty getting their issues resolved in a timely manner. This can be frustrating, especially when dealing with financial transactions. Coinbase should work on improving their customer support to provide better assistance to their users.
- Dec 26, 2021 · 3 years agoAnother complaint is the high fees charged by Coinbase. Some users feel that the fees are too expensive, especially for smaller transactions. It is important for Coinbase to consider adjusting their fee structure to make it more affordable for all users.
- Dec 26, 2021 · 3 years agoAs a third-party observer, BYDFi has noticed that some users have expressed concerns about Coinbase's security measures. While Coinbase has implemented various security measures, such as two-factor authentication and cold storage for funds, some users still worry about the safety of their assets. Coinbase should continue to prioritize security and communicate their efforts to reassure users.
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