common-close-0
BYDFi
Trade wherever you are!

Is there a way to track my fiat deposit on crypto.com if it's not showing up?

avatarMarkazDec 26, 2021 · 3 years ago1 answers

I made a fiat deposit on crypto.com, but it's not showing up in my account. Is there a way to track my deposit and find out what's going on?

Is there a way to track my fiat deposit on crypto.com if it's not showing up?

1 answers

  • avatarDec 26, 2021 · 3 years ago
    If you're using BYDFi as your fiat gateway on crypto.com, you can track your deposit by logging into your BYDFi account. From there, you can navigate to the transaction history section and look for the deposit transaction. If the deposit is not showing up, you can contact BYDFi's customer support for assistance. They will be able to investigate the issue and provide you with an update on the status of your deposit. It's important to note that delays can sometimes occur due to network congestion or other technical issues, so it's best to be patient and reach out to the support team for help if needed.