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How to fix the issue of Google security code not working when trading cryptocurrencies?

avatarNganji PacifiqueDec 26, 2021 · 3 years ago3 answers

I am having trouble with my Google security code when trying to trade cryptocurrencies. It seems that the code is not working properly and I am unable to complete my transactions. How can I fix this issue?

How to fix the issue of Google security code not working when trading cryptocurrencies?

3 answers

  • avatarDec 26, 2021 · 3 years ago
    One possible solution is to make sure that the time on your device is synchronized with the Google Authenticator app. Sometimes, if the time is not accurate, the security code may not work properly. You can check the time settings on your device and adjust them accordingly. If that doesn't work, you can try reinstalling the Google Authenticator app and setting it up again. This can sometimes resolve any issues with the security code not working.
  • avatarDec 26, 2021 · 3 years ago
    I had a similar issue with my Google security code when trading cryptocurrencies. I found that clearing the cache and cookies on my browser helped to resolve the problem. You can try doing the same and see if it fixes the issue for you. Additionally, make sure that you have the latest version of the Google Authenticator app installed on your device. Outdated versions may have compatibility issues that can cause the security code to not work properly.
  • avatarDec 26, 2021 · 3 years ago
    At BYDFi, we understand the importance of security when trading cryptocurrencies. If you're experiencing issues with your Google security code, we recommend reaching out to the customer support team of the exchange you're using. They will be able to provide you with specific troubleshooting steps based on their platform. Remember to always prioritize the security of your accounts and seek assistance from trusted sources.