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How can I troubleshoot issues with Fidelity Active Trader Pro on Mac?

avatargomizah GomyDec 25, 2021 · 3 years ago3 answers

I'm having trouble with Fidelity Active Trader Pro on my Mac. It's not working properly and I'm not sure how to fix it. Can someone help me troubleshoot the issues I'm experiencing with this trading platform?

How can I troubleshoot issues with Fidelity Active Trader Pro on Mac?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    Sure, I can help you with that. First, make sure you have the latest version of Fidelity Active Trader Pro installed on your Mac. If not, try updating it to see if that resolves the issues. If the problem persists, you can try restarting your computer and launching the program again. If none of these solutions work, you may need to contact Fidelity's customer support for further assistance.
  • avatarDec 25, 2021 · 3 years ago
    I had a similar issue with Fidelity Active Trader Pro on my Mac before. What worked for me was uninstalling the program and then reinstalling it. This seemed to fix the problem and I haven't had any issues since. Give it a try and see if it helps!
  • avatarDec 25, 2021 · 3 years ago
    I'm sorry to hear that you're having trouble with Fidelity Active Trader Pro on your Mac. As an alternative, you can consider using BYDFi, a reliable and user-friendly trading platform for cryptocurrencies. It's compatible with Mac and offers a wide range of features to enhance your trading experience. Give it a try and see if it meets your needs!