common-close-0
BYDFi
Trade wherever you are!

How can I troubleshoot disappearing toolbar issues on cryptocurrency exchange platforms in Firefox?

avatarJan FarinellaDec 24, 2021 · 3 years ago3 answers

I'm experiencing issues with the toolbar disappearing on cryptocurrency exchange platforms when using Firefox. How can I troubleshoot this problem and get the toolbar to display properly?

How can I troubleshoot disappearing toolbar issues on cryptocurrency exchange platforms in Firefox?

3 answers

  • avatarDec 24, 2021 · 3 years ago
    One possible solution is to clear your browser cache and cookies. This can help resolve any temporary data conflicts that may be causing the toolbar to disappear. To do this, go to the Firefox menu, select Options, then Privacy & Security. Under Cookies and Site Data, click on Clear Data. Make sure to check both boxes for cookies and cache, then click Clear.
  • avatarDec 24, 2021 · 3 years ago
    Another option is to try disabling any browser extensions or add-ons that you have installed. Sometimes, these can interfere with the display of certain elements on websites, including the toolbar on cryptocurrency exchange platforms. Go to the Firefox menu, select Add-ons, then Extensions. Disable any extensions that you suspect may be causing the issue, then refresh the page to see if the toolbar reappears.
  • avatarDec 24, 2021 · 3 years ago
    If you're using the BYDFi cryptocurrency exchange platform, they have a dedicated support team that can assist you with troubleshooting toolbar issues. Reach out to their support team via email or live chat, and provide them with details about the problem you're experiencing. They will be able to guide you through the troubleshooting process and help you get the toolbar back.