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How can I troubleshoot clear app not working in blockchain wallets?

avatarKevenn Styvenn Brito SantanaDec 25, 2021 · 3 years ago3 answers

I'm having trouble with the clear app not working in my blockchain wallet. What can I do to troubleshoot this issue?

How can I troubleshoot clear app not working in blockchain wallets?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    One possible solution is to try reinstalling the clear app on your blockchain wallet. Sometimes, a fresh installation can resolve any software conflicts or glitches that may be causing the app to not work properly. Make sure to backup your wallet before uninstalling the app to avoid any potential loss of funds. After reinstalling, check if the clear app is functioning correctly.
  • avatarDec 25, 2021 · 3 years ago
    If reinstalling the clear app doesn't solve the issue, you can try clearing the cache and data of the app. This can help remove any temporary files or corrupted data that might be causing the problem. To do this, go to your device's settings, find the clear app in the app settings, and select the options to clear cache and data. Restart the app and see if it works now.
  • avatarDec 25, 2021 · 3 years ago
    At BYDFi, we recommend reaching out to our customer support team for assistance with troubleshooting the clear app in your blockchain wallet. They have expertise in resolving such issues and can provide personalized guidance based on your specific situation. Contact our support team through our official channels and they will be happy to assist you.