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How can I fix the issue of not receiving SMS codes for cryptocurrency exchanges?

avatarAfri AndyDec 27, 2021 · 3 years ago3 answers

I'm having trouble receiving SMS codes for cryptocurrency exchanges. Whenever I try to log in or make a transaction, I don't receive the code on my phone. How can I fix this issue?

How can I fix the issue of not receiving SMS codes for cryptocurrency exchanges?

3 answers

  • avatarDec 27, 2021 · 3 years ago
    One possible solution is to check if your phone number is correctly registered with the cryptocurrency exchange. Make sure you have entered the correct phone number and that it is still active. You can also try contacting the exchange's customer support for assistance. They may be able to help you troubleshoot the issue and ensure that you receive the SMS codes.
  • avatarDec 27, 2021 · 3 years ago
    If you're not receiving SMS codes, it could be due to network issues or delays. Try restarting your phone or switching to a different network connection to see if that resolves the problem. Additionally, check if your phone's message inbox is not full, as this can prevent new messages, including SMS codes, from being received.
  • avatarDec 27, 2021 · 3 years ago
    At BYDFi, we understand the frustration of not receiving SMS codes. It's important to ensure that your phone number is correctly registered with the exchange. If you're still experiencing issues, reach out to the exchange's customer support for further assistance. They have dedicated teams to help resolve login and SMS code related issues.