common-close-0
BYDFi
Trade wherever you are!

How can I fix the issue of Metamask displaying the wrong balance for my digital assets?

avatarKlitgaard GainesDec 25, 2021 · 3 years ago3 answers

I have been using Metamask to manage my digital assets, but recently I noticed that it is displaying the wrong balance for some of my assets. How can I fix this issue and ensure that Metamask accurately reflects the balance of my digital assets?

How can I fix the issue of Metamask displaying the wrong balance for my digital assets?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    One possible solution to fix the issue of Metamask displaying the wrong balance for your digital assets is to refresh the wallet. To do this, you can go to the Metamask extension in your browser, click on the account icon, and then select 'Settings'. From there, you can find the 'Advanced' section and click on 'Reset Account'. This will refresh your wallet and should update the balance of your digital assets. Make sure to back up your wallet before performing any changes to avoid any potential loss of funds.
  • avatarDec 25, 2021 · 3 years ago
    If refreshing the wallet doesn't solve the issue, you can try disconnecting and reconnecting Metamask to your browser. To do this, go to the Metamask extension, click on the account icon, and select 'Settings'. In the 'Advanced' section, you will find the option to 'Disconnect' Metamask. After disconnecting, close the browser and reopen it. Then, go back to the Metamask extension and click on the account icon again to reconnect. This may help resolve any temporary connection issues that could be causing the incorrect balance display.
  • avatarDec 25, 2021 · 3 years ago
    As a representative of BYDFi, I would recommend reaching out to the Metamask support team for further assistance with this issue. They have a dedicated support team that can help troubleshoot and resolve any technical issues you may be experiencing with Metamask. You can contact them through their official website or by submitting a support ticket. They will be able to provide you with more specific guidance based on your situation and help you fix the issue of Metamask displaying the wrong balance for your digital assets.