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How can I fix the Crypto.com app not working issue on Android?

avatarGuo MoDec 28, 2021 · 3 years ago3 answers

I am facing an issue with the Crypto.com app on my Android device. It is not working properly and I'm unable to access my account or perform any transactions. How can I fix this problem and get the app working again?

How can I fix the Crypto.com app not working issue on Android?

3 answers

  • avatarDec 28, 2021 · 3 years ago
    One possible solution to fix the Crypto.com app not working issue on Android is to clear the app cache and data. Go to your device's Settings, then Apps or Application Manager, find the Crypto.com app, and tap on it. From there, you can clear the cache and data. After doing this, restart your device and try opening the app again. This should resolve any temporary issues with the app.
  • avatarDec 28, 2021 · 3 years ago
    If clearing the app cache and data doesn't work, you can try uninstalling and reinstalling the Crypto.com app. Go to your device's Settings, then Apps or Application Manager, find the Crypto.com app, and tap on it. Select the option to uninstall the app. Once it's uninstalled, go to the Google Play Store, search for Crypto.com, and reinstall the app. This can help resolve any issues with the app installation or corrupted files.
  • avatarDec 28, 2021 · 3 years ago
    As a representative of BYDFi, I recommend reaching out to the Crypto.com support team for assistance with the app not working issue on Android. They have dedicated support channels, including live chat and email support, where they can help troubleshoot and resolve any technical issues you may be experiencing. They are experts in their app and can provide personalized assistance based on your specific device and situation. Don't hesitate to reach out to them for help.