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How can I fix the 403 Forbidden issue when using BitMEX order?

avatarCorneliaDec 28, 2021 · 3 years ago3 answers

I encountered a 403 Forbidden issue when trying to use the BitMEX order feature. How can I fix this problem and successfully place my orders?

How can I fix the 403 Forbidden issue when using BitMEX order?

3 answers

  • avatarDec 28, 2021 · 3 years ago
    One possible solution to fix the 403 Forbidden issue when using BitMEX order is to check your API key permissions. Make sure that your API key has the necessary permissions to place orders. You can do this by logging into your BitMEX account, navigating to the API Keys section, and ensuring that the 'Order' permission is enabled for your key. If it's not enabled, you can enable it and try placing your orders again. Another potential fix is to clear your browser cache and cookies. Sometimes, outdated or corrupted cache and cookies can cause issues with accessing certain features on websites. By clearing your cache and cookies, you can refresh the website and potentially resolve the 403 Forbidden issue. If the above solutions don't work, you can reach out to BitMEX support for further assistance. They have a dedicated support team that can help troubleshoot and resolve any technical issues you may encounter with their platform.
  • avatarDec 28, 2021 · 3 years ago
    Oh no! The dreaded 403 Forbidden issue strikes again! Don't worry, you're not alone in facing this problem when using BitMEX order. One possible solution is to double-check your account settings and ensure that you have the necessary permissions to place orders. It's also worth trying to access the order feature from a different browser or device to see if the issue persists. If all else fails, reaching out to BitMEX support is your best bet for getting the problem resolved. They're there to help you navigate through these technical hiccups and get back to trading smoothly. Good luck!
  • avatarDec 28, 2021 · 3 years ago
    When encountering a 403 Forbidden issue with BitMEX order, it's important to first check your API key permissions. Make sure that your key has the 'Order' permission enabled. If it's not, you won't be able to place orders. Additionally, clearing your browser cache and cookies can often resolve access issues. If these steps don't work, it's recommended to contact BitMEX support for further assistance. They have a team of experts who can help troubleshoot and resolve the issue for you. Remember, technical glitches happen to the best of us, but with the right support, you'll be back to trading in no time!