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Are there any solutions to the problem of the live datafeed to BitMEX not staying open?

avatardulqDec 25, 2021 · 3 years ago3 answers

I'm experiencing an issue with the live datafeed to BitMEX where it doesn't stay open. Are there any solutions to fix this problem? I've tried restarting the datafeed, but it doesn't seem to help. Is there anything else I can do to keep the datafeed open?

Are there any solutions to the problem of the live datafeed to BitMEX not staying open?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    One possible solution to the problem of the live datafeed to BitMEX not staying open is to check your internet connection. Sometimes a weak or unstable internet connection can cause the datafeed to disconnect. Make sure you have a stable and reliable internet connection to ensure the datafeed stays open.
  • avatarDec 25, 2021 · 3 years ago
    Another solution is to check if there are any firewall or antivirus settings that may be blocking the datafeed. Sometimes these security measures can interfere with the connection to BitMEX. Disable any firewall or antivirus software temporarily to see if it resolves the issue.
  • avatarDec 25, 2021 · 3 years ago
    At BYDFi, we have encountered similar issues with the live datafeed to BitMEX. One solution that has worked for us is to use a dedicated server or VPS with a stable internet connection. This ensures that the datafeed stays open without any interruptions. Additionally, regularly monitoring the datafeed and implementing automated checks can help identify and resolve any issues quickly.