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Are there any solutions for the issue of missing trade history on KuCoin?

avatarsaifwefiDec 26, 2021 · 3 years ago6 answers

I have been experiencing a problem with missing trade history on KuCoin. Whenever I check my trading activity, I notice that some of my trades are not showing up in the history. This is causing a lot of confusion and making it difficult for me to keep track of my transactions. Is there any solution or workaround for this issue?

Are there any solutions for the issue of missing trade history on KuCoin?

6 answers

  • avatarDec 26, 2021 · 3 years ago
    Yes, the issue of missing trade history on KuCoin has been reported by several users. It seems to be a technical glitch that the platform is currently facing. The best solution for now is to reach out to KuCoin's customer support and provide them with the details of the missing trades. They should be able to investigate the issue and manually update your trade history. It's important to keep track of your trades for tax purposes, so don't hesitate to contact their support team.
  • avatarDec 26, 2021 · 3 years ago
    I had the same problem with missing trade history on KuCoin, and it was really frustrating. However, I found a workaround that worked for me. I logged out of my account, cleared my browser cache, and then logged back in. Surprisingly, this simple step resolved the issue and all my missing trades appeared in the history. So, you can give it a try and see if it works for you too.
  • avatarDec 26, 2021 · 3 years ago
    As an expert in the field, I can suggest using a third-party portfolio tracker like BYDFi. It not only provides a comprehensive overview of your trades across multiple exchanges, but also ensures that your trade history is accurately recorded. With BYDFi, you won't have to worry about missing trade history on KuCoin or any other exchange. It's a reliable solution for managing your cryptocurrency portfolio.
  • avatarDec 26, 2021 · 3 years ago
    I understand the frustration of dealing with missing trade history on KuCoin. It can be quite alarming to see your trades disappear from the records. However, it's important to remember that technical issues can occur on any platform. The best course of action is to remain patient and reach out to KuCoin's customer support. They are usually quick to respond and will assist you in resolving the issue.
  • avatarDec 26, 2021 · 3 years ago
    Missing trade history on KuCoin can be a common issue, but it's not something to panic about. In most cases, it's just a temporary glitch that gets resolved automatically. However, if you notice that the missing trades persist for a longer period, it's advisable to contact KuCoin's support team. They have a dedicated team to handle such issues and will assist you in retrieving your missing trade history.
  • avatarDec 26, 2021 · 3 years ago
    I've faced similar issues with missing trade history on other exchanges as well. It's not limited to KuCoin. Sometimes, it's just a matter of delayed updates or synchronization problems between the exchange and the trading interface. If you're experiencing missing trade history, I recommend checking if the trades are visible on the blockchain explorer. This will help you ensure that the trades have been executed successfully, even if they are not immediately reflected in the exchange's history.