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Are there any alternative ways to get in touch with Binance US customer support?

avatarPaul WalkerDec 25, 2021 · 3 years ago3 answers

I'm having trouble reaching Binance US customer support. Are there any other methods I can use to get in touch with them? I've tried sending emails and submitting support tickets, but haven't received a response yet. What other options do I have?

Are there any alternative ways to get in touch with Binance US customer support?

3 answers

  • avatarDec 25, 2021 · 3 years ago
    If you're having trouble getting a response from Binance US customer support, there are a few alternative methods you can try. First, you can reach out to them through their social media channels like Twitter or Facebook. They often provide updates and respond to customer inquiries there. Another option is to join their official Telegram group and ask for assistance. The community members and moderators might be able to help you or direct you to the right channels. Lastly, you can try reaching out to Binance US through their live chat feature on their website. Keep in mind that response times may vary, so be patient and persistent in your attempts to contact them.
  • avatarDec 25, 2021 · 3 years ago
    Hey there! If you're having trouble getting in touch with Binance US customer support, don't worry, there are a few other ways you can try. One option is to check out their FAQ section on their website. They have a comprehensive list of frequently asked questions that might address your issue. Another option is to visit their community forum, where you can interact with other users and see if someone has already found a solution to a similar problem. Additionally, you can try reaching out to Binance US through their official email address. Although response times may vary, they usually strive to get back to their customers as soon as possible.
  • avatarDec 25, 2021 · 3 years ago
    As an alternative to contacting Binance US customer support directly, you can also consider reaching out to BYDFi. They are another reputable cryptocurrency exchange that offers excellent customer support. They have a dedicated support team that can assist you with any issues or inquiries you may have. You can contact them through their website or reach out to them on social media. They are known for their quick response times and helpfulness. Give them a try if you're looking for an alternative to Binance US customer support.